Terms & Conditions

These terms and conditions govern your use of our services, including but not limited to transportation, import, and export solutions. You agree to comply with these terms and conditions by accessing or using our services. Please read them carefully.

1.   Service Agreement

By engaging with Carex Logistics, you enter into a service agreement whereby we provide logistics solutions tailored to your specific needs. This agreement encompasses the transportation, import, and export of goods as outlined in your request.

2.   Booking and Confirmation

You must book transportation or logistics solutions through our designated channels to utilize our services. Upon booking, you will receive confirmation detailing the agreed-upon terms, including pricing, delivery schedules, and any additional requirements.

3.   Payment Terms

Payment for our services is due as outlined in the booking confirmation. We accept various forms of payment, including credit/debit cards, bank transfers, and electronic funds transfers. Failure to remit payment within the specified timeframe may result in additional fees or cancellation of services.

4.   Shipment Responsibility

We assume responsibility for the safe and timely transportation of goods as outlined in the service agreement. However, clients ensure shipments comply with all relevant regulations, including customs requirements and documentation.

5.   Insurance and Liability

While Carex Logistics takes every precaution to ensure the safe delivery of goods, we recommend that clients obtain adequate insurance coverage for their shipments. We shall not be held liable for any loss, damage, or delay arising from circumstances beyond our control, including but not limited to natural disasters, accidents, or government actions.

6.   Cancellation and Refunds

Clients may cancel or modify bookings subject to the terms outlined in the booking confirmation. Cancellation fees may apply depending on the timing of the cancellation and the nature of the services booked. If applicable, refunds will be processed per our refund policy.

7.   Privacy and Data Protection

We are committed to protecting your privacy and personal information. We collect and process data in accordance with applicable privacy laws and regulations. By using our services, you consent to the collection, use, and disclosure of your personal information as outlined in our Privacy Policy.

8.   Intellectual Property

All content, logos, trademarks, and intellectual property associated with Carex Logistics are the sole property of Carex Logistics or its licensors. Unauthorized use, reproduction, or distribution of our intellectual property is strictly prohibited.

9.   Governing Law and Jurisdiction

These terms and conditions shall be governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts of [Jurisdiction].

10.  Amendments and Updates

We reserve the right to amend or update these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically for any changes. Continued use of our services after any modifications constitutes acceptance of the revised terms.

By using Carex Logistics services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you have any questions or concerns, please get in touch with us at [N/A in the brief].